Refund policy

AT MEENA, WE WANT YOU TO HAVE A SMOOTH SHOPPING EXPERIENCE. PLEASE READ OUR POLICY BELOW BEFORE PLACING AN ORDER.

EXCHANGE POLICY

• PRODUCTS CAN BE EXCHANGED WITHIN 7 DAYS OF DELIVERY.
• TO BE ELIGIBLE FOR AN EXCHANGE, THE PRODUCT MUST BE UNUSED, UNWORN, UNDAMAGED, AND FREE FROM ANY WEAR OR TEAR. IT MUST BE RETURNED IN THE SAME CONDITION IN WHICH IT WAS DELIVERED.
• A DELIVERY FEE OF RS. 249 WILL BE CHARGED FOR ALL EXCHANGE ORDERS.
• ONCE THE RETURNED PRODUCT IS RECEIVED AND APPROVED, THE EXCHANGE PROCESS WILL BE COMPLETED WITHIN 4–7 BUSINESS DAYS. DELIVERY OF THE REPLACEMENT PRODUCT MAY TAKE AN ADDITIONAL 7–10 DAYS, DEPENDING ON THE LOCATION.

ORDER CANCELLATION

• ORDERS MAY BE CANCELLED BEFORE THEY ARE DISPATCHED.
• IF AN ORDER IS CANCELLED WHILE IT IS IN TRANSIT OR WHEN IT HAS REACHED YOUR DOORSTEP, A CHARGE OF RS. 249 WILL APPLY TO COVER DELIVERY AND HANDLING COSTS.

REFUNDS & RETURNS

REFUNDS AND RETURNS ARE HANDLED ACCORDING TO THE ELIGIBILITY AND CONDITION OF THE PRODUCT. PRODUCTS THAT HAVE BEEN USED, WORN, DAMAGED, OR ALTERED AFTER DELIVERY MAY NOT BE ELIGIBLE FOR A RETURN OR REFUND.

FOR ANY QUESTIONS REGARDING AN EXCHANGE, RETURN, REFUND, OR CANCELLATION, PLEASE CONTACT OUR CUSTOMER SUPPORT TEAM.